Bureaucracy
Every large
organization is a bureaucracy in that it consists of a body of employees who
perform its regular operations. They are the long-term personnel who carry out
the established activities of the government, business, or military
organization. "Their purpose is to stabilize and routinize operations so
that they can be carried out regularly and consistently. Also, to act as brakes
allowing time for the desirability and feasibility of proposed changes to be
tested or for their gradual absorption into the bureaucratic system to take
place without severe disruption." Major mistakes are minimized by
successive review and actions conducted in accordance with formal procedures
established gradually over the life of the organization. The knowledge
concerning operations accumulated by bureaucrats over the years is passed on to
their successors.
The term
"bureaucracy" is associated today almost exclusively with government,
disregarding the bureaucracies of business and those of the military services
as distinct from civil government. Business and military organizations share
most of the bureaucratic features of civil governmental bodies. But business
bureaucracies functioning under capitalistic conditions are subject to
competitive challenge in the commercial marketplace. Higher salaries and other
forms of payment, bonuses, and stock options are probably greater incentives to
self-improvement and better performance than government titles and military
rank. Business also can relate advancement to sales or production quotas and
other specific measures of performance not available in government. Perquisites
and retirement benefits are available to both. Institutionally, government,
business, and military bureaucracies have many more common characteristics than
differences.

